Issue 19: Improving service delivery

This month explores improving service delivery, and it's clear people need to be at the centre.

Issue 19: Improving service delivery

This month explores improving service delivery, and it’s clear people need to be at the centre.
Contents

The vision of your charity will not only help align staff and volunteers to your mission but will provide a direction in which your charity can grow and improve its services to the benefit of all of its stakeholders. The use of data, technology and digital services is enhancing the number of opportunities to scale and create efficiencies, but in order to realise the potential fully it requires a clear strategy, the right skills and people to be at the heart of changes.

This month explores improving service delivery, and it’s clear people need to be at the centre.

What’s in this issue?

How a one-destination model for dementia support is helping improve the quality of life and wellbeing of people living with dementia.

One-destination model helping to improve dementia support
How a one-destination model to dementia support is helping improve the quality of life and wellbeing of people living with dementia.
charities.network

Data consultant Caroline Carruthers outlines the importance of improving data literacy amongst your people to better use data effectively.

Improving data strategy for charities – Charities Network Magazine
Implementing a data culture, where data purpose, tools and methods are valued and understood by everyone across the whole organisation.
charities.network

What challenges is the charity sector facing in its digital transformation?

Learnings from Charity Digital Skills Report 2023
The Charity Digital Skills Report assesses the UK charity sector’s digital landscape. This year’s report highlights a number of challenges in the sector.
charities.network

Other reads from around the web

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